Support

The other phone isn't seeing what I log. Both phones need to be in the same household: Settings → Household. One phone shows the invite code, the other scans it. If you're already in the same household, opening the app syncs everything logged while it was closed.

A sleep got logged wrong. Tap the entry in the history to fix the times, or delete it. Every caregiver's phone picks up the correction.

How do I get my data out? Settings → your child → Export sleep history. The file holds your child's age and sleep times, nothing else.

How do I delete my account? Settings → Delete account. It removes your account and sign-in from Lune's servers; if you're the last member of the household, all sleep history goes with it. The privacy policy has the details.

Nudges aren't arriving. Check Settings → Notifications in Lune, then iOS Settings → Notifications → Lune. Nudges go to the caregiver who is on duty, so also check who's on duty in the household screen.